We want to operate the shipping and refund process in a very transparent manner.
We guarantee that the shipping will reach your address before the 18th day. Typically, the packages reach your home from 5 to 17 days depending upon various factors. If it does not reach you on or before 17 days, we will make the refund except the following circumstances:
1) We DO NOT offer a refund for factors which was caused by buyer’s actions such as submitting the wrong delivery address.
2) We DO NOT offer a refund for factors which are outside our control such as unexpected natural disaster etc.
3) We DO NOT offer a refund for the situation outside our control.
4) We DO NOT offer a refund for buyers who made use of fraudulent methods of payment.
You can claim for refund upto 17 days after your order has been completed.